Alfaid Memorial Institute, Waterhail

How it works

01

Submit

Sign in to the ERP portal as a student/parent or staff member and fill in the details of your concern.
02

Reference

You’ll receive a unique reference number, and can follow your grievance from your own portal.
03

Review

The administration reviews and investigates the matter fairly.
04

Resolution

We work towards a timely and transparent resolution.

Raise a Grievance

Grievances are now raised through the school ERP portal. Sign in as a student / parent or a staff member and the form opens straight away — and you can track the status and the school’s reply from your own portal at any time.

Submit Grievance

You’ll be taken to the ERP portal to sign in.

Grievance / Complaint Portal

Raise a Grievance